Canberra

It is unfortunate companion animals can’t tell us what’s wrong or how sick they are. Veterinarians encounter many different symptoms that may account for any number of ailments. On some occasions the symptoms noticed by owners can lead to an incorrect diagnosis. Unless a veterinarian has seen your pet for the same condition recently, it is near impossible to give an emergency diagnosis on the phone. It’s best to have your pet physically examined to obtain the best advice.

Emergency arrivals are seen in order of priority based on the severity of illness or injury. Critical patients receive immediate treatment. Please alert our friendly staff if you’re concerned about your pet as they will be able to alleviate your concerns or adjust the veterinarians’ consultations.

We understand the angst involved with a visit to the emergency vet after hours. The fees for pet health care appear expensive, especially when compared to human health care. Australian human health care costs are subsidised by government funding. Unfortunately, veterinary care is not subsidised so the costs for diagnostic testing or specialist treatment can be a shock for pet owners. Emergency veterinary fees are determined by the cost of keeping highly skilled veterinarians, nurses and receptionists up all night to look after pets. There are also the costs involved in maintaining the hospital and equipment to deal with every possible emergency. These include surgery, laboratory testing, radiology, ultrasounds, endoscopy, oxygen therapy, intensive care, as well as medications and anti-venenes.