Emergencies don’t wait—and when it’s your pet in trouble, every second matters. Whether it’s chocolate toxicity, a sudden collapse, or a road accident, having a plan in place can make all the difference in getting your pet the care they need, fast.
Here’s how to be prepared for a pet emergency before it happens.
Know the Signs of a Pet Emergency
Recognising the signs of a true emergency is the first and most important step. Call your vet or head straight to the nearest emergency clinic if your pet shows:
- Difficulty breathing or excessive panting
- Seizures, collapse or unresponsiveness
- Severe vomiting or diarrhoea (especially with blood)
- Bleeding that won’t stop
- A bloated or hard abdomen
- Difficulty urinating or defecating
- Suspected poisoning (e.g. chocolate, xylitol, medications, toxins)
- Sudden limping or inability to walk
Tip: When in doubt, call your local Animal Emergency Service hospital—we’re open when your regular vet is closed and can talk you through what to do next.
Have a Pet Emergency Plan Ready
Just like you might have a plan for your family, you should have one for your pets too. Your emergency pet plan should include:
- Your regular vet’s contact details
- Your nearest AES emergency hospital info (save to your phone!)
- Your pet’s medical history, including:
- Medication list and dosages
- Allergies or previous reactions
- Vaccination status
- How to safely transport your pet (blanket, carrier, or harness)
Bonus: Keep a printed copy of this info at home and in your car.
Build a Pet First Aid Kit
You don’t need to be a vet to offer first aid, but a few basic items can help stabilise your pet on the way to the hospital:
- Gauze and bandages
- Saline solution (for rinsing wounds or eyes)
- Digital thermometer
- Blunt-ended scissors and tweezers
- Gloves and antiseptic wipes
- Emergency contact card (vet + AES)
Reminder: Never give human medications to your pet unless directed by a vet—many are toxic.
Plan Your Transport
In an emergency, you’ll want to move quickly and safely.
- Know where your nearest Animal Emergency Service hospital is and how to get there—especially after hours.
- Keep a carrier or travel harness in your car.
- If your pet is injured, use a towel or blanket as a stretcher and support their head and spine as you move them.
Save These Numbers
Program these into your phone now so you’re never scrambling in a crisis:
- Your regular vet
- The nearest Animal Emergency Service hospital
- Poison control hotline (e.g. Animal Poisons Helpline in Australia)
Stay Calm—It Helps Your Pet Too
Pets can sense our stress. The calmer you stay, the more comforted and cooperative your pet is likely to be. Take a deep breath, speak softly, and focus on getting help quickly.
We’re Here When You Need Us
We understand how frightening a pet emergency can be. That’s why our experienced team is available 24/7, every day of the year—including public holidays. Whether you need advice over the phone or immediate critical care, we’re here to help.
