Why does veterinary treatment cost so much?

We understand the angst involved with a visit to the emergency vet after hours. The fees for pet health care appear expensive, especially when compared to human health care. Australian human health care costs are subsidised by government funding. Unfortunately,...

What if I can’t afford the fees?

There is a consultation fee for every pet examined by a veterinarian. This is a set fee that can be obtained by calling Animal Emergency Service. The veterinarian will examine your pet and discuss fees for further medication, diagnostics or hospitalisation of your...

Why are other pets being consulted by a veterinarian before my pet?

Emergency arrivals are seen in order of priority based on the severity of illness or injury. Critical patients receive immediate treatment. Please alert our friendly staff if you’re concerned about your pet as they will be able to alleviate your concerns or adjust the...

Why can’t you tell me what is wrong with my pet over the phone?

It is unfortunate companion animals can’t tell us what’s wrong or how sick they are. Veterinarians encounter many different symptoms that may account for any number of ailments. On some occasions the symptoms noticed by owners can lead to an incorrect diagnosis....