What will I see?

You may witness parts of your pet’s care, including triage, monitoring, and treatment. This can include medical procedures, clinical equipment, and a busy hospital environment. If something becomes distressing or overwhelming, we’ll support you every step of the...

Why does AES Tanawha offer Open Hospital?

Because we know how hard it is to be separated from your pet in an emergency. Open Hospital: Reduces stress for both pets and owners Builds trust through transparency Helps pet parents understand treatment and costs Strengthens the bond between our team and your...

When can I stay with my pet?

We encourage you to stay as much as possible. However, during certain procedures — like surgery or critical care — we may ask you to step out briefly for safety or focus. We’ll always communicate clearly about when and why. We also need to consider the needs of other...

What is an Open Hospital?

Open Hospital means you’re welcome to stay with your pet during their emergency visit. Whether they’re being assessed, treated, or recovering, we invite you to be part of their care journey — wherever appropriate.