Welcome to Pet ICU

Australia’s Critical Care Specialists

Pet ICU is a purpose-built animal intensive care unit and is one of the only stand-alone dedicated animal ICUs in the country. Our clinic is staffed 24 hours a day, 365 days a year with a team of emergency vets, critical care nurses, and vet specialists.

Pet ICU – we’re here because we care

Our patients are in the care of Dr Ellie Leister and the team of intensive care vets and nurses.

The Pet Intensive Care Unit team are specialists in emergency and critical care. We pride ourselves on the ability to practice ground-breaking critical care medicine, allowing owners to bring home the sickest of pets.

With the added advantage of being located in the same building as Animal Emergency Service (AES) and Veterinary Specialist Services (VSS), our patients have access to the highest standards of emergency and critical care 24 hours a day, 365 days a year. This includes a team of emergency vets, critical care nurses, and vet specialists.

With medicine, surgery, and advanced diagnostics such as cardiology all together in the same location, our patients benefit from the highest standard of care by our team of vet professionals. Our patient’s care and comfort is our primary focus.

What Pet ICU does

Though the smallest of the Animal Emergency Australia teams, Pet ICU makes an incredible impact on the lives of critically ill patients.

We run our own dedicated canine and feline blood bank program to administer life-saving transfusions when required. Our team provides intensive care and monitoring of patients with medical emergencies, recovering from a trauma, or surgery. Patients in ICU may require many specialised treatments, such as:

Life Support (mechanical ventilation)

Intensive Monitoring and Critical Care
Blood and Plasma Transfusions
Pain Management
Oxygen Support
Nutrition Support
Post-operative Care
Blood Pressure Support

You can directly admit to Pet ICU

Most of our patients are internally referred via AES or VSS. If you are a primary vet, you may need to directly admit a pet to us if they have a diagnosis that requires critical treatment and monitoring due to;

  • Snake envenomation
  • Tick paralysis
  • Respiratory failure requiring mechanical ventilation
  • Severe trauma
  • Require a blood or plasma transfusion

Call us at any time to discuss a patient’s treatment and care by dialing our 24/7 Pet ICU HOTLINE number (07) 3130 1000.

Onsite Blood Bank Program

We run a dedicated canine and feline blood bank program

Having 24/7 access to our onsite blood stocks can often mean the difference between life and death. If you are an owner interested in your pet becoming a donor, please submit your interest through our online form.

Our Team

Meet the Heartbeat of Pet ICU

Our dedicated team of veterinary professionals is driven by a shared passion for saving and protecting the furry members of your family. Get to know the faces behind our mission to keep tails wagging

Hayley Strain

Hayley Strain

Senior Veterinary Nurse

BAppSc (VT) & Cert IV VN

​Jane Roberts

​Jane Roberts

Practice Manager

VN, AVN, Diploma Surgical, Cert IV TAE

Melanie Hammond (Scott)

Senior Client Care Representative

Cert IV Veterinary Nurse

Dr Ellie Leister

Dr Ellie Leister

Hospital Director

BVSc (Hons) FANZCVS (Emergency & Critical Care)

Dr Kellie Doyle

Veterinary Manager

BVSc (Hons) MANZCVS (Emergency & Critical Care)

Gary Owen

Gary Owen

Business Development Manager

Dr Elizabeth Settles DVM, JD Specialist in Small Animal Medicine - Australia & New Zealand

Dr Elizabeth Settles DVM, JD

Specialist in Small Animal Medicine - Australia & New Zealand

Diplomate American College of Veterinary Internal Medicine (SAIM)

Please contact us directly on our 24/7 Pet ICU HOTLINE number (07) 3130 1000 for more information about our services.